Contact

Talk to a real person.

One inbox, watched by the people who build ShopItUp. Whether you sell here or bought from a store on our platform, write to us and we'll sort it out.

Sellers & general enquiries

Questions about plans, your account, connecting a marketplace, or anything that isn't working the way it should.

support@shopitup.us

We reply within one business day.

Shoppers & order help

Bought something from a store on ShopItUp? Start with the store you ordered from — they ship your order and handle returns. If you can't reach them, we'll step in.

support@shopitup.us

Please include your order number.

Business details

Operating name: ShopItUpTrading name of the legal entity named opposite.
Legal entity: ShopItUp Inc.Incorporated in Delaware, United States.
Business address: 2810 N Church St STE 90010
Wilmington, DE 19802
United States
Email: support@shopitup.us Monday to Friday, excluding statutory holidays.

Policies

Everything that governs using ShopItUp and buying through it.